Cancellation Policy
Appointment & Service Cancellations
CHS allows cancellations for scheduled services or appointments, subject to the following guidelines:
Notice Period
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Corporate appointments: At least 24 hours in advance
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Diagnostic services or lab appointments: At least 12 hours in advance
Charges
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Late cancellations may incur a nominal fee
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No-shows without prior notice may not be eligible for rescheduling or refunds
Process
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Submit cancellations via CHS website or contact support
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Confirmation will be sent once the cancellation is processed
Exceptional Circumstances
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CHS may waive fees in case of emergencies or unavoidable circumstances